Our FAQ

Yes! For the first time ever, the Haunted Forest is excited to introduce the Enchanted Forest for all families, kids and adventurers alike! Join us for our Enchanted Forest, Hay Maze, Face Painting, and more! Please see our Enchanted Forest page for more details.

In short, the Haunted Forest (different from the Enchanted Forest) is not suitable for children aged 10 and under. Parents are strongly encouraged to be cautious about bringing children aged 10-12 into the forest. The Haunted Forest is a primal and outdoor experience, unlike typical haunted attractions. Dozens of children and their parents have turned back every year. Remember, no refunds are allowed if you and your child have to turn back.

The full forest walk is roughly 1/2 a mile long and should take the average person between 25-35 minutes to complete.

We do not allow anyone under the age of 16 to enter the Haunted Forest without an adult. Groups are expected to be respectful and attentive to all instructions given by staff.

Absolutely! We highly encourage patrons to get into the Halloween spirit by dressing up. However, please be aware of the following guidelines: 

• No prop weapons are allowed in the Forest. 
• Headwear can be easily knocked off by branches and obstacles. 
• We do not recommend bringing purses or bags in the Forest. 
• Robes, capes, baggy pants, dresses, and skirts tend to get caught on bushes and trees in the  forest. Your costume could get ripped. 

All ticket sales are handled online. You are welcome to use your phone’s internet browser to purchase tickets before entering, but we advise you to purchase ahead of time in case your desired time slot is sold out.

The Haunted Forest Experience retains many natural and outdoor elements to enhance the overall adventure. As you traverse the forest, you can expect to encounter uneven ground, duck under obstacles, navigate inclines, and walk through rough terrain in dim lighting conditions. 

Please consider the following guidelines before entering the Haunted Forest:

1. Physical Requirements: Visitors should be capable of walking over uneven surfaces and rough terrain comfortably. We do not recommend entering the forest with leg casts, boots, or crutches that may hinder mobility. 
2. Wheelchair Accessibility: Unfortunately, the Forest is not wheelchair accessible due to its natural setting and rugged paths. 
3. Safety Concerns: If you have difficulty walking or are prone to injuries from falls, we advise against walking through the Haunted Forest for your safety. 

We want everyone to have an enjoyable and safe experience in the Haunted Forest, so please assess  your physical capabilities before embarking on this thrilling journey.

For the safety of all guests and staff, absolutely no service animals or pets are allowed in the Forest.

Each year the Haunted Forest will present an exciting mix of new themes and characters along with the old ones you’ve grown to love! Although… this year is sure to be scarier!

STICK TO THE TICKET TIME YOU PURCHASED. 

We strongly recommend arriving 15 minutes early for your allotted ticket time. This gives you time to find parking, check-in, use the restroom, and receive instruction from our line attendants. Late arrivals will be accommodated to the best of our ability, but we cannot guarantee that you will be able to go through the Haunted Forest due to the highly scheduled nature of Haunted Forest tours. Remember, refunds cannot be given for late arrivals.

Absolutely! We are aware of a common glitch in the ticketing system, and we are working to resolve it. Rest assured, all tickets are transferable, so you can use them even if your name is not on them.

To find our schedule for this season, visit our ticketing website and check out our calendar. Simply click the link at the top of this page to access the calendar.

If you contact us at least 72 hours in advance, we’ll do our best to change your ticket times and date (subject to availability, no guarantees). Please reach out to us at hauntedforestca@gmail.com for assistance. Unfortunately, we cannot process any ticket changes within 72 hours of the original ticket date, so please plan ahead and contact us early if you need to modify your booking.

Yes, we do! If you have a party of 15 or more, please contact us at hauntedforestca@gmail.com for more information on our group pricing options.

Yes, we can! We would be happy to host your next company event. We have many pricing and event packages available. Please reach out to hauntedforestca@gmail.com for more information.

The Haunted Forest is typically open rain or shine. If the weather becomes extreme enough to cause us to close down, your ticket will be transferred to another date. If no transfer dates work for you, please contact hauntedforestca@gmail.com to work a solution for your situation.