FAQ

Is the Haunted Forest suitable for children?

In short, no. Children ages 9 and under are not allowed in the forest. Parents are encouraged to be cautious about bringing children ages 10-12 into the forest. By nature, the Haunted Forest is very primal and wild. It will be different from other haunted attractions you or your child may have experienced before. In past years many young children have had to turn back, causing both delays and inconvenience to guests and actors alike.

Is the Haunted Forest at the same location as last year?

We’ve moved! But don’t worry, we’re still close by. We’re now located near Winters, CA (where we originally started). We’ve partnered with Green River Brewery & Taproom in the use of their property for our forest this year. Check out our home page for location details and a link to Google Maps.

All of my tickets have the same name on them. Is that ok?

No sweat! That’s a common glitch we’re working through. All tickets are transferable, and you can use a ticket even if your name is not on it.

What days is the Haunted Forest open?

The best way to find our schedule this season is to visit our ticketing website and check out our calendar. Just hit the link at the top of this page! (Calendar)

Are you hiring?

We’re all staffed out this year, but stay tuned for next year!

I purchased tickets for the wrong date. Can I get a refund?

We’re sorry, but we do not offer refunds. However, if you reach out to us at least 72 hours in advance we can change your ticket times and date. (Subject to availability. Ticket time slots sell fast.) Please use hauntedforestca@gmail.com to get in contact with us.

What is the best way to get help with ticket orders?

Reach out to us at hauntedforestca@gmail.com and we’ll be happy to assist you!

Do you offer discounted group rates?

If you have a party of 30+ (or would like to hold a company event) please reach out to us at hauntedforestca@gmail.com and we can provide more details on event pricing.